Customer Service Representative, Series 7 Registered Corporate Finance Operations United States United States 60000 - 80000 Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us - our internal mobility program offers employees a new scope. Are you ready to kickstart your future with us? Benefits Competitive salary Attractive annual leave entitlement including: birthday, work anniversary 401(k) plan with employer match Eligible for company-sponsored group health, dental, vision, and life/disability insurance Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. Responsibilities

Deliver white-glove customer service through phone, email, and chat channels.

Drive continuous improvement to the customer service experience by identifying and deploying enhancements to the customer service process.

Expand your financial services expertise as you develop deep subject mastery of equities trading, margin, and options.

Requirements & Skills Needed

Active FINRA Series 7 and 63 Licenses with 1+ years of customer-facing brokerage experience including equities trading, margin accounts, and options trading.

Series 24 and supervisory experience welcome but not required.

Clean regulatory record with no Disclosure Events.

Excellent customer service, written, and verbal communication skills.

Willingness to deliver excellent customer experience through phone and text-based channels.

Ability to quickly build rapport & credibility with clients.

Self-starter and ambitious learner who is comfortable with ambiguity and a fast-paced environment.

Familiarity with front-end mobile trading applications.

Able to exercise independent thought and judgment, adapt to new tasks, and prioritize tasks in a multi-task environment.

Enthusiasm for building a customer service culture.

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