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Technical Support Engineer (PAM)
Technical Support Engineer (PAM)
SaviyntAbout the role
Saviynt is seeking a Technical Support Engineer (PAM) to investigate and resolve customer-reported technical issues, guiding them through complex installation, operation, and maintenance scenarios for Saviynt's AI-powered identity platform. This role involves collaborating with field engineers, documenting issues for R&D, and developing technical documentation. The ideal candidate will have 3+ years of technical support experience, a strong understanding of IAM concepts, and familiarity with cloud platforms like AWS, Azure, or GCP. You will be a trusted technical advisor, passionate about customer success, and thrive in a collaborative environment.
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