Jobs

Relay is seeking a Customer Success Coordinator to drive account health and value realization for SMB accounts. This role focuses on managing customers through their journey, ensuring site-level adoption, engagement, and retention of Relay's core platform features. The ideal candidate will have at least 1 year of customer-facing experience, strong communication skills, and a genuine curiosity to understand customer needs and industry trends. You will play a crucial role in maintaining account stability, identifying expansion opportunities, and contributing to Relay's transformation into an AI leader for the frontline workforce.