Jobs

Pennylane is seeking a Customer Support Specialist for Contabilidad in Spain to join their initial launch team in Barcelona. This role is crucial for providing excellent support to Spanish-speaking SMEs and accounting firms, managing support tickets, investigating product issues, and delivering training sessions. The ideal candidate will have 3-5+ years of experience in B2B fintech or SaaS customer support, familiarity with accounting processes, and fluent Spanish. This is an exciting opportunity to contribute to building local support foundations and potentially evolve into a leadership role within a fast-growing FinTech company.