Jobs

Spur is seeking a proactive, customer-centric Customer Success Manager (CSM) to join their remote team. This role involves managing the entire customer lifecycle for a fast-paced SaaS cybersecurity company, from onboarding and adoption to renewal and expansion. The ideal candidate will have 3-5+ years of B2B SaaS customer success experience, a proven track record in managing customer relationships and driving product adoption, and a data-driven mindset. You will be responsible for ensuring customer satisfaction, engagement, and retention, while also identifying upsell and cross-sell opportunities.