Jobs

AcuityMD is seeking a Senior Director/AVP, Customer Success to lead a team of 7+ Customer Success Managers (CSMs) focused on strategic accounts ($1B+). This role involves driving customer retention and expansion, managing and developing the CSM team, and engaging directly with key customers to communicate value. The ideal candidate will have 8+ years in Customer Success or Account Management Enterprise SaaS, with at least 3 years leading high-performing teams, and a proven track record of exceeding retention and expansion quotas. This is a ground-floor opportunity at a high-growth AI and Data company backed by world-class investors, offering remote work flexibility and comprehensive benefits.