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Customer Support Engineer (GPU Cluster)
Customer Support Engineer (GPU Cluster)
Together AIAbout the role
As a Customer Support Engineer at Together AI, you will be the primary technical support for customers utilizing their GPU clusters for AI solutions. This role involves resolving complex technical challenges, becoming a product expert in GPU Cluster services, and collaborating with engineering and product teams to drive continuous improvement. We are seeking a deeply technical professional with 3+ years of customer-facing experience in AI or SaaS support, strong knowledge of AI/ML/GPU technologies, and familiarity with Kubernetes and HPC environments. This is an exciting opportunity to make a significant impact in a fast-paced, innovative AI company.
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