Jobs

Upwind is seeking a Customer Success Manager (CSM) to strategically manage customer relationships, drive business value, and ensure long-term retention and growth for their next-generation Cloud Security Platform. This role involves owning the entire post-sale customer journey, from onboarding to renewal, and partnering with sales and technical teams to ensure customer success and identify expansion opportunities. The ideal candidate will have 3-5+ years of experience in customer success within SaaS or cybersecurity, a strong understanding of cloud security, and exceptional communication and stakeholder management skills.