Jobs

Flai is seeking a Customer Success Manager to be the crucial link between the company and its dealership customers, driving adoption and outcomes for its AI-native communications platform. This remote role, based in Texas with regular travel, involves owning onboarding, fostering strong customer relationships, and ensuring retention and expansion. The ideal candidate will have proven customer success execution in an early-stage B2B SaaS environment, demonstrating sharp communication, operational discipline, and a customer-obsessed, high-ownership mindset.