Jobs

Harmony is seeking a Technical Account Manager to own the full post-sale technical relationship with customers, ensuring product functionality and value realization. This role blends technical support with strategic account management, involving troubleshooting, driving adoption, and proactive customer health monitoring. The ideal candidate will have 2+ years of experience in a customer-facing technical role, a strong technical foundation, and excellent communication skills. You will be the trusted point of contact for customers, helping them maximize their use of Harmony's enterprise service management platform.