Jobs

Lightfield is seeking a Founding Customer Success Manager to own the post-sign-up journey for their most important customers. This role involves migrating clients onto the AI-native CRM, building workflows, driving adoption, and ensuring customer growth and retention. The ideal candidate is an operator, builder, and trusted advisor with 4+ years of experience in B2B customer success, capable of engaging with founders and VPs as a peer. You will be the first dedicated CS hire, shaping the function and directly impacting revenue through customer value and expansion.