Jobs

Netomi is seeking a Technical Customer Success Manager to join their team, focusing on their leading agentic AI platform for enterprise customer experience. This role involves guiding global brands through the entire lifecycle of AI virtual agent implementation, from onboarding and customization to ongoing support and strategic growth. The ideal candidate is a self-motivated individual with a strong technical foundation, a deep curiosity for AI, and over 6 years of experience in a B2B SaaS Technical Customer Success or Account Management role. You will be responsible for ensuring customer satisfaction, driving product adoption, and advocating for client needs internally, while also contributing to the continuous evolution of Netomi's innovative AI solutions.