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Strategic Customer Success Manager

Strategic Customer Success Manager
MiterAbout the role
Miter is seeking a Strategic Customer Success Manager to manage its largest and most complex customer relationships, focusing on post-launch success for accounts in the $2–$3M ARR range. This outcomes-driven role involves driving gross and net revenue retention, product adoption, and expansion pipeline generation. The ideal candidate will build C-suite relationships, execute strategic account plans, and partner cross-functionally to turn customers into long-term advocates. This role is perfect for someone who thrives in a fast-paced environment, loves ownership, and excels at turning ambiguity into structure.
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