Jobs

Culture Amp is seeking a seasoned and strategic Lead Renewals & Customer Success Manager to manage Enterprise accounts in the DACH region. This hybrid role focuses on driving adoption, building executive relationships, and leading complex contract renewals, while also contributing to the company's Enterprise CX playbook. The ideal candidate will have 7+ years of experience in Customer Success or Renewals in a SaaS environment, a native German speaker, and a proven track record of exceeding retention and revenue goals. You will serve as a primary strategic advisor to Enterprise customers, proactively driving product adoption and securing on-time renewals through expert negotiation and collaboration with internal teams.