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Customer Support Specialist
Customer Support Specialist
CircleAbout the role
Circle is expanding its global customer support team and is seeking a Customer Support Specialist or Senior Customer Support Specialist for the Oceania region. This fully remote role involves being the first line of support for customers, solving complex problems, and collaborating with internal teams to find solutions. Candidates must have 3+ years of technical support experience, ideally in SaaS, and be available to work 8:00 AM to 4:30 PM AEST, Sunday through Thursday. You will become an expert on the Circle product, troubleshoot issues across various platforms, and advise creators on building their communities.
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