Jobs

As a Senior Customer Strategy & Operations Manager at Mixpanel, you will serve as a strategic advisor and operating partner to the VP of Global Customer Success. This role involves owning the understanding, retention, and growth of Mixpanel's customer base by diagnosing upsell drivers, predicting churn, and scaling post-sales motions. You will get hands-on with customer-level data, design systems, and build AI-powered tooling to drive measurable impact. We are looking for someone with 5+ years of experience in revenue strategy or CS operations, strong technical and analytical instincts, and a proven ability to partner with CS leadership.