Jobs

Stord is seeking a Customer Experience Associate (CEA I) to provide timely, accurate, and professional support to clients across various communication channels. This foundational role involves executing established processes, managing standard client inquiries, and developing core skills in case management and problem-solving. The ideal candidate will have 2 years of experience in customer support, client experience, or a related field, with a preference for experience in fast-paced, client-facing, or supply chain environments and familiarity with CRM or ticketing systems. You will be responsible for client support, case management, process adherence, and collaboration, while continuously learning and developing your skills to handle more complex scenarios.