Jobs

Reserv is seeking a Customer Experience Specialist to join their team, focusing on providing exceptional service during the insurance claims process, specifically handling motor 'FNOL' inquiries. This role involves serving as the primary point of contact for customers, guiding them through their claims journey via phone and email, and ensuring a smooth and positive experience. The ideal candidate will have previous customer service experience in insurance or a call center, strong knowledge of claims processes, and excellent communication and problem-solving skills. You will be instrumental in delivering empathetic assistance and maintaining data integrity within internal systems.