Jobs

Skan AI is seeking a Principal - Customer Value Management to unify sales and customer success, reporting directly to the Head of Customer Success. This role involves acting as a portfolio manager and practice leader for specific industry verticals, overseeing the entire customer lifecycle from retention to upsell strategy. The ideal candidate will lead customer strategy, provide thought leadership, manage key accounts, and drive overall customer satisfaction and revenue protection. This position is crucial for shaping the future of work by enabling reliable, compliant automation for complex enterprise processes using Skan AI's agentic AI platform.