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Associate, Customer & Product Support
Associate, Customer & Product Support
AlphaSenseAbout the role
AlphaSense is seeking an Associate, Customer & Product Support to join their growing C&PS team remotely in Canada. This role is the first line of support, combining technical knowledge of the AlphaSense platform with a deep understanding of user needs to maximize customer value and engagement. The Associate will deliver world-class customer experience, troubleshoot complex inquiries, and act as a key partner to Product and Engineering teams by providing feedback for future developments. This position offers significant cross-functional exposure and career growth opportunities within AlphaSense.
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