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Technical Support Engineer W/M
Technical Support Engineer W/M
PennylaneAbout the role
Pennylane is seeking a Technical Support Engineer to ensure the reliability and proper daily use of its financial management platform for European SMEs. This role acts as a key contact between users, support, product, and development teams, leveraging both accounting and technical expertise to resolve issues. The ideal candidate will have at least 3 years of experience in a similar SaaS support role, strong technical understanding (API REST, Postman, Swagger, SQL), and excellent communication skills to contribute to continuous product improvement.
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