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CS Sales Team Lead
CS Sales Team Lead
JumiaAbout the role
Jumia is seeking a CS Sales Team Lead to drive the performance and operations of their frontline sales and service team in Nigeria. This role involves leading, coaching, and mentoring a team of Customer Service Sales Agents to achieve ambitious sales targets and enhance customer satisfaction. The ideal candidate will have experience in sales or customer service with demonstrated leadership skills, a proven ability to meet sales targets, and proficiency with CRM systems. This is a unique opportunity to contribute to the growth of the African e-commerce sector within a dynamic and entrepreneurial environment.
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