Jobs

Gong is seeking an IX Enterprise CSM (Healthcare) to join their new Industry Expansion team, a foundational "startup within a startup" focused on emerging industries. This role involves acting as a trusted strategic advisor to senior revenue and operations leaders, driving customer engagement, product adoption, and measurable business outcomes within the Healthcare sector. The successful candidate will own customer relationships, manage renewals, and contribute to shaping the customer journey and success model for this critical new segment, leveraging automation and AI to improve customer health and increase Net Dollar Retention.