Jobs

Upwind is seeking a highly skilled Technical Support Specialist in Australia to troubleshoot complex technical issues and ensure exceptional customer satisfaction for their next-generation Cloud Security Platform. This role involves providing timely support, diagnosing technical problems, building customer relationships, and documenting solutions. Candidates should have 1-3 years of technical support experience, fluency in English, and expertise in MySQL, cloud technologies, Docker, Linux, Kubernetes, OpenSearch, and Grafana. The specialist will leverage their cloud expertise to deliver unparalleled support and contribute to Upwind's growth in cloud infrastructure protection.