Jobs

Temporal is seeking a Director of Global Developer Success to lead and scale its technical support organization, transforming customer technical response into a repeatable and differentiated advantage. This high-impact leadership role involves building and managing a global team of support engineers, defining operational systems, and raising the quality bar for customer interactions. The ideal candidate will have 12+ years of technical support experience, with 5+ years in leadership, and a proven track record of scaling technical support for deeply technical B2B products. This role is crucial for ensuring fast, credible, and predictable support for customers building mission-critical, distributed, and AI-enabled systems with Temporal.