Jobs

Pennylane is seeking a Technical Support Specialist (H/F) to join their Customer Success team, working remotely across France. This role is crucial for ensuring the reliability and proper daily use of the Pennylane platform, acting as a key technical expert and liaison between partners and developers. The ideal candidate will have 2 years of experience in SaaS technical support, strong knowledge of API REST, and fluent written and spoken English. You will investigate and resolve technical issues, contribute to product knowledge, and collaborate with internal teams to enhance the platform and user satisfaction.