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Vice President of Customer Success
Vice President of Customer Success
CaddiCADDi US Management Inc. is seeking a Vice President of Customer Success to lead their U.S. operations from Chicago, IL. This pivotal role involves managing strategy, operations, and team execution to ensure clients derive measurable value from CADDi's SaaS platform. The ideal candidate will own key customer success KPIs, design onboarding programs, oversee executive business reviews, and lead a team of customer success professionals. This role requires a Master's degree and three years of experience in management strategy, business operations, or customer success, with a strong background in leading strategic discussions, managing cross-functional teams, and driving growth initiatives.
