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AI Support Engineer
AI Support Engineer
Cognition AI Inc.About the role
Cognition is seeking an AI Support Engineer to resolve complex technical issues for customers using their AI software engineer, Devin, and AI-native IDE, Windsurf. This role involves deep technical investigation across diverse development environments, including cloud platforms and CI/CD systems, to reproduce bugs, analyze logs, and drive issues to resolution. The ideal candidate will have strong debugging instincts, broad systems knowledge, and excellent communication skills to partner with customers and engineering teams. This is a unique opportunity to work at the forefront of AI-assisted software development, supporting real customers daily.
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