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Motor FNOL Team Leader, UK
Motor FNOL Team Leader, UK
ReservAbout the role
Reserv is seeking an experienced and motivated Motor FNOL Team Leader to oversee a team of Customer Experience Specialists handling motor claim intake and support. This role involves both coaching and hands-on operational support, ensuring quality, accuracy, and customer satisfaction in a fast-paced environment. The ideal candidate will have a proven track record in insurance customer service or claims, strong leadership skills, and a focus on process improvement and service excellence. You will play a key role in fostering a culture of accountability and collaborating with claims leadership to enhance processes.
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