Jobs

AlphaSense is seeking a proactive Cloud Support Engineer to join their global Customer & Product Support team in Singapore. This role involves end-to-end technical problem-solving, diagnosing and resolving customer issues across SaaS and private cloud environments, and collaborating with senior engineers and customers. The ideal candidate will have 2-4 years of experience in technical support, cloud operations, or a related field, with proficiency in CLI tools, scripting, and a customer-first mindset. This position offers a strong foundation for career growth within support or into Site Reliability Engineering, with an emphasis on leveraging AI tools for efficiency.