Jobs

Keyfactor is seeking a Mid-Level Technical Support Engineer to independently resolve complex technical issues and customer incidents, ensuring continuous customer operations and value realization. This role involves serving as a primary technical contact, owning support cases end-to-end, and applying strong technical judgment to troubleshoot and analyze problems. The ideal candidate will have 3+ years of customer-facing technical support experience, strong communication skills, and expertise in log analysis, database fundamentals, Linux, and Windows Server environments. Join a team dedicated to securing digital interactions and fostering a culture of continuous improvement and collaboration.