Jobs

Relay is seeking a Customer Success Manager II for Specialty Markets to manage and expand a portfolio of Mid-Market and Enterprise Multi-Site accounts across diverse sectors like Education and Healthcare. This role focuses on driving value realization, account-based expansion, and fostering site-level success for the Relay platform. You will own net-revenue growth, strategically map accounts, partner with sales, and act as the internal "Voice of the Specialty Market Customer." The ideal candidate has 5+ years of experience in customer success or account management, a proven track record of revenue ownership, and a builder mentality to thrive in a high-growth environment.