Jobs

Cloaked is seeking a Support Engineer to join their Customer Acquisition team in New York, NY. This role is primarily a builder's job, focusing on developing internal tools and automation to empower the support team and resolve complex technical issues. The ideal candidate will have strong coding skills, experience with AI-powered support, and the ability to investigate and troubleshoot technical problems, especially those related to trust, safety, and privacy. You will play a crucial role in eliminating recurring issues and establishing foundational processes for the growing support function.