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Senior IT Services Specialist I
Senior IT Services Specialist I
GongHybridSFAI/MLFull-time$108K-$132K/yrGrowth
About the role
Gong is seeking a Senior IT Service Desk Specialist to provide comprehensive end-user support for their San Francisco office and remote US employees. This role involves troubleshooting hardware, software, and SaaS products, managing user access, and maintaining excellent communication with users. The ideal candidate will have 3+ years of IT support experience, proficiency in Windows and macOS troubleshooting, and experience with tools like Okta, Zoom, Slack, and Google Workspace. Join a company that values innovation, ambitious goals, and a supportive team environment.
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