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Technical Customer Success Manager
Technical Customer Success Manager
Defense UnicornsDefense Unicorns is seeking a Technical Customer Success Manager to act as a deeply technical partner for their high-stakes customers. This role involves embedding with clients to ensure they derive maximum value from the platform, building strong relationships with leadership and technical teams, and acting as a strategic advisor. The ideal candidate will possess strong technical acumen in areas like Kubernetes, CI/CD, and cloud-native technologies, coupled with excellent communication and problem-solving skills. You will be responsible for driving platform adoption, identifying expansion opportunities, and ensuring long-term customer success in complex, regulated environments.