Jobs

Ethos is seeking a Principal User Researcher, Mixed Methods, B2B to establish and scale its user research practice. This autonomous role involves defining research vision, frameworks, and methodologies to understand users and influence product strategy. The researcher will own end-to-end research for B2B partnerships, focusing on insurance agent journeys and synthesizing data to identify high-impact opportunities. Candidates should have 7+ years of user research experience, ideally within complex B2B SaaS or financial services ecosystems, and a proven track record of building research functions.