Jobs

Culture Amp is seeking a Product Support Specialist to join their Melbourne team, providing critical support to customers using the Culture Amp platform. This role involves serving as the first point of contact for global customers, answering platform-related questions, and educating users to become "People Geeks." The ideal candidate will have experience in customer support for a SaaS product, strong soft skills, and a curious, self-motivated approach to technical problem-solving. You will act as a customer advocate, providing feedback to product and engineering teams to improve the platform.