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Customer Experience Team Lead
Customer Experience Team Lead
RobinhoodDenver, WestlakeFintechFull-time$34-$40/hrPublic
About the role
Robinhood is seeking a Customer Experience Team Lead to join their team in Denver, CO or Westlake, TX. This role involves leading and coaching a team of customer support representatives to deliver high-quality service and efficiently resolve customer issues. The ideal candidate will have active FINRA Series 7 and Series 63 licenses, strong coaching skills, and the ability to thrive in a fast-paced environment. You will play a crucial role in ensuring operational excellence and continuously improving the customer experience.
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