Jobs

Who we’re looking for…
Title: Head of Operations
Department: General & Admin
Team: Operations → specifically overseeing Talent Acquisition, People & HR, and GRC
Reports To: CEO
Supervisory Responsibility: 3 FTE Direct Reports: Talent Acquisition Lead, Senior People Operations Manager, GRC Director. Additionally, 2 Consultants: Part-Time Operations Consultant and Fractional Data Protection Officer
Location/Travel: New York, New York → In-office expectation 3 days per week

A little about us…
Knit is the AI-Native Research agency helping enterprise brands get from scoping to story in a week or less. In under two years, we’ve partnered with 60+ leading F500 enterprise brands, including Amazon, Mars, NASCAR, JBL, ESPN, and Paramount. Knit has raised $30M to date, including a $16.1M Series A in July 2025. Knit currently has 60 employees and is NYC based and US remotely-friendly.

Who we’re looking for…
We’re looking for an Ops Leader to serve as the strategic backbone of Knit - someone who will instill the operational excellence required to scale our people, systems, and governance with efficiency. We’re looking for an intense, high-velocity operator who moves seamlessly between strategy and execution, translating big-picture priorities into durable processes.

What You Will Own…
You will accelerate Knit’s growth by driving our day-to-day core business functions, specifically leading People, HR, and GRC. This role exists to ensure the organization is structured, well-supported, compliant, and aligned, so our people can build and sell at the highest level.

Benefits
Upon joining the Knit team, you will receive a competitive salary, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more!

Our Company Values
We are the Championship Team. This means we:
Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?”
Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action. When we see a need, we take initiative and hold ourselves accountable.
Keep the main thing the main thing: Identify what has the biggest impact and prioritize focus on it.