Jobs

Factory is seeking an Enterprise Solutions Engineer to ensure customer success and enhance the product experience by driving the end-to-end customer journey. This role involves providing proactive guidance, technical support, and acting as a liaison between customers and engineering teams. The ideal candidate will have 3-4 years of technical experience, a passion for customer success, and strong problem-solving and communication skills. You will be instrumental in translating customer feedback into product improvements and thriving in a fast-paced startup environment.