Jobs

Upwind is seeking a highly skilled Technical Support Specialist to join their team in Tel Aviv. This role involves troubleshooting complex technical issues for customers, ensuring exceptional satisfaction, and providing strategic solutions for Upwind's next-generation Cloud Security Platform. The ideal candidate will have 1-3 years of technical support experience, a Bachelor's degree in Engineering/Cyber Security, and expertise in cloud technologies, containerization, Linux, Kubernetes, MySQL, OpenSearch, and Grafana. You will play a key role in documenting solutions, escalating critical cases, and building strong customer relationships while contributing to Upwind's growth in cloud infrastructure protection.