Jobs

This Support Specialist role, based in Mexico City, starts at Tier 0 and progresses to Tier 1 readiness, handling a wide range of contributor support issues. The ideal candidate is an experienced support professional comfortable operating autonomously, navigating ambiguity, and providing clear, empathetic communication. You will resolve inquiries, document actions, escalate complex issues, and contribute to workflow improvements. This is an independent contractor role for an estimated six-month term, with potential for conversion to full-time employment.