Jobs

Ethos India is seeking an experienced Customer Support Manager to lead and scale their revenue leadership and process excellence team in Bangalore. This role involves owning the vision, strategy, and roadmap for enhancing overall operations and customer experience, working closely with US-based CX managers. The manager will be responsible for day-to-day team operations, developing procedures, monitoring metrics, and recruiting/mentoring customer support agents. We are looking for an energetic, self-motivated individual with 5+ years in customer experience and 2+ years of management experience to help scale the customer experience organization.