Jobs

FirstClub is hiring 15 L1 Customer Support Executives to join their Customer Experience team, focusing on delivering exceptional support through chat and voice channels. This role requires individuals who are customer-obsessed, empathetic, and capable of managing high volumes of customer interactions daily. Candidates must have at least 12 months of customer support experience, preferably in a Quick Commerce environment, and possess excellent English communication skills. This is an opportunity to contribute to a company rethinking quality and trust in Indian retail, with rotational shifts and mandatory weekend work.