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Customer Strategy Lead
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Customer Strategy Lead
SandstoneAbout the role
Sandstone is seeking a Customer Strategy Lead to manage post-sales customer relationships from implementation through renewal and expansion. This role serves as the primary point of contact for General Counsel and legal ops leaders, driving successful platform rollouts and ensuring customers realize measurable value. The ideal candidate will have 4+ years in a customer-facing role at a B2B SaaS company, with a proven track record of owning the full post-sales lifecycle. They will possess strong executive presence and a genuine curiosity for AI's impact on legal workflows, helping to transform how legal teams operate.
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