Jobs

BackOps is seeking a Customer Success Manager to build deep customer relationships and drive measurable value for a portfolio of accounts in the logistics and supply chain sector. This role involves serving as a trusted advisor, understanding customer goals, and proactively guiding adoption and growth. The ideal candidate will collaborate with product and engineering teams to ensure customer needs are met, focusing on retention, growth, and delivered value. We are looking for someone with 5+ years in a customer-facing role, strong communication, and a commercially minded approach to customer success.