Jobs

Anthropic is seeking a Scaled Customer Success Manager to drive the adoption and impact of their AI systems, like Claude, within a broad portfolio of mission-driven organizations, particularly nonprofits. This role involves pioneering scalable, digital-first customer engagements, including workshops and peer learning, to ensure successful onboarding and integration of AI. The ideal candidate will have 3-5+ years in customer-facing roles, experience with nonprofit organizations, and a strong technical aptitude for AI, helping partners achieve mission-aligned outcomes.