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Customer Success Manager, Higher Education
Customer Success Manager, Higher Education
AnthropicHybridSF, NYCAI/MLFull-time$200K-$260K/yrGrowth
About the role
Anthropic is seeking a Customer Success Manager to support Higher Education initiatives, focusing on building AI for good through partnerships with universities. In this role, you will serve as a strategic partner and trusted advisor, helping institutions leverage Claude's capabilities (API, Claude for Enterprise, Claude Code) to amplify their social impact. You will build deep relationships, understand their objectives, and guide them in safely and effectively scaling AI usage. The ideal candidate will have 5+ years of experience in higher education technology, strong communication skills, and a passion for AI and social impact.
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