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Manager, Customer Success
Manager, Customer Success
AnthropicHybridLondonAI/MLFull-time£165K-£195K/yrGrowth
About the role
Anthropic is seeking its first EMEA Manager, Customer Success to lead and develop a team of 5-8 Customer Success Managers. This role involves driving value across Anthropic's product portfolio, including API, Claude.ai, and Claude Code, for strategic enterprise accounts. The ideal candidate will possess exceptional leadership skills, deep product knowledge, and customer success acumen to maximize customer value, drive consumption, and expand Anthropic's footprint. You will be instrumental in building scalable CS processes and methodologies, contributing to the organization's growth and maturity.
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