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IT Support Engineer
IT Support Engineer
AnthropicHybridSFAI/MLFull-time$160K-$265K/yrGrowth
About the role
Anthropic is seeking an expert IT Support Engineer to join their Helpdesk team in San Francisco, CA. This role requires deep technical expertise to support world-leading AI researchers and engineers, tackling complex troubleshooting scenarios, identifying systemic issues, and implementing strategic solutions. The ideal candidate will have 7+ years of experience supporting technical teams in AI/ML or cloud environments, with strong skills in Google Workspace, IAM, MDM, and scripting. This unique position offers the autonomy to design and implement solutions that prevent recurring problems, making it more than a typical help desk role.
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